Privacy Policy

Foods on First · Last updated: 23 June 2026

This Privacy Policy explains how Foods on First (“Foods on First,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our mobile applications — including the Foods on First customer app and the FoF Rider app for delivery partners — and our website (together, the “Service”). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

Information you provide

Account information — your name, email address, phone number, and password when you create an account or sign in.
Delivery details — delivery addresses and any delivery instructions you enter.
Profile photo — an optional photo you choose from your camera or photo library.
Order information — items you order, order history, and notes you add to an order.
Communications — messages you send to our support or customer-service channels.

Information collected automatically

Location — with your permission, we use your device’s location to set your delivery address, estimate delivery, and show the nearest branch. You can disable location access at any time in your device settings.
Device & usage information — a device identifier and push-notification token (to deliver order and account notifications), app version, and basic interaction data needed to operate the Service.

Sign-in providers

If you choose to sign in with a third-party provider (such as Apple, Google, or Facebook), we receive basic profile information (such as your name and email) from that provider to create or access your account, in accordance with their respective privacy policies.

2. How We Use Your Information

To create and manage your account and authenticate you.
To process, prepare, and deliver your orders, and provide order tracking.
To send you order updates, receipts, and service notifications.
To provide customer support and respond to your requests.
To operate, maintain, secure, and improve the Service and prevent fraud.
To comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We share information only as needed to run the Service:

Service providers — trusted partners who help us operate the Service, including cloud hosting, push notifications (Google Firebase Cloud Messaging), maps and geocoding (Google Maps), and payment processing. They may access information only to perform services for us.
Restaurant / branch fulfillment — order and delivery details necessary to prepare and deliver your order.
Legal & safety — when required by law, regulation, legal process, or to protect rights, safety, and security.
Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

4. Tracking & Advertising

We do not track you across other companies’ apps or websites, and we do not use your data for cross-app advertising or share it with data brokers. The app does not request permission to track your activity across other apps and websites.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize it.

6. Your Choices & Rights

Account deletion — you can delete your account at any time from within the app (Menu → Profile / account settings → Delete Account). Deleting your account removes your personal information from active use, subject to legal retention requirements.
Location & notifications — you can enable or disable location access and push notifications in your device settings.
Access & correction — you can review and update your profile information in the app.
Regional rights — depending on where you live (for example, under GDPR or CCPA/CPRA), you may have additional rights to access, correct, delete, or restrict use of your personal information. Contact us to exercise these rights.

7. Security

We use reasonable technical and organizational measures, including encryption in transit (HTTPS), to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the “Last updated” date above. Significant changes may be communicated within the app.

10. Delivery Riders (FoF Rider App)

This section applies in addition to the rest of this policy if you use the FoF Rider app as an approved Foods on First delivery partner. Because riders deliver orders in the real world, the Rider app collects some information differently from the customer app.

Background location

Precise, continuous location — while you are signed in and have an active delivery, the Rider app collects your device’s precise location continuously, including when the app is in the background or your phone is locked. This is used to provide navigation to pickup and drop-off points and to share your live location so the customer and dispatch can see the order approaching in real time.
Only during active deliveries — background location collection is tied to active delivery work and is not used to track you when you are off duty. You can turn location access off at any time in your device settings, but the Rider app cannot be used to complete deliveries without it.

Other rider information

Delivery-proof photos — photos you capture or select at drop-off when a delivery requires proof of delivery.
Account & device information — your rider name, email, and phone number, plus a device identifier and push-notification token used to assign orders and notify you.

How rider information is shared

Your live location during an active delivery is shared with the ordering customer and with Foods on First dispatch for that delivery. We do not use rider location or other rider data for cross-app advertising or tracking, and we do not sell it.

11. Contact Us

If you have any questions about this Privacy Policy or your information, contact us at:

Email: support@dynaamx.tech
Address: Foods on First, 1429 Arch St, Philadelphia, PA 19102, USA